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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11720 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,720 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad cleans up my computer problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services. Takes care of the need our electronic quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 3 YR PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what we needed shipped very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is the most important tool so love the option con protecting my main tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for that oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those in case moments just know that this is very limited.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars if they included setting up the devices for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is priceless!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have professional computer geeks at the store to assist with purchase. They know all the bells and whistles to help you choose what is right for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good that your purchase has some warranty, gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best squad. When I have a problem they fix it, and explains you the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the help that I get from the Geek Squad! They are always so helpful and friendly. They don't make you feel like you don't know anything, even when you don't!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slam dunk. No reason not to get the protection to get issues taken care of in store.

    I would recommend this to a friend