Customer Ratings & Reviews

I always get insurance with my items from Best Buy. Has always paid off and then worth it.

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

Haven't had to use but once, knock on wood! Hope it stays that way.

They are very helpful when it comes to laptops. They have good customer service.

They have helped when my sons laptop got a crack on the screen and they were very friendly

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

It has some good qualities to it that you wont be able to find at other places and very friendly.

Great Chromebook looks good definitely recommend if you are looking at something in this price range.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

This service is very good at protecting my devices at all times so I think they are a very respectable service

Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

Great! They fixed my chromebook quickly when i had broken my screen they were great!

When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

Perfect service always in hand and call very useful if your rough with your gadgets

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.