Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11960 reviews
(11,960 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great suppot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Chromebook Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek despite can’t reach them but still good service and great customer care
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gel Squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!
Rated 5 out of 5 stars
Geek Squad quickly made a solution of my doubts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always 24/7 available and they always try to help you with any concerns
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad, never leave home without it..ha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
online geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed help and got good advice. overall good experience.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD IS A GREAT SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security at a great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff, easy to make appointments when needed. Security for college kids away from home.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the service for my laptop but beret had to use them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so grateful to have gotten the protection plan. I have broken a laptop and gotten one back
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad protection is great. I know from past experience that they take care of you.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thorough at what they do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just book an appointment or call geek squad and they will definitely take care of your purchases.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
What IF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better safe than sorry! Purchased this just for the what if factors
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
