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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,960 reviews
  • Rated 4 out of 5 stars

    Geek squad saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s n important services that can give you security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting in case ANYTHING were to happen to your computer accident wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case something happens to your laptop locked up or whatever you purchased they're great with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Won't Regret This Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have peace of mind! If you have little ones (2 or 4 legged) or are just prone to spills, drops, or other mishaps, this is invaluable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of buying from Bestbuy because of the great accidental protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind had a warranty for my new laptop and they had no trouble fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but its a good thing to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exchanged my computee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me change and fix my computer they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QeekSquadFan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Qeek Squad! They have saved me several times, cleaned up my laptop to make it run faster, backed up my old lap top! They are great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad that cares

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan Add On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUAD UP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PROTECTION PLAN FOR YOUR ELCTRONICS ON THE MARKET.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your ever in a technical pickle/ call the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

    I would recommend this to a friend