Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11960 reviews
(11,960 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love This Place ALot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Of The Employees R Really Friendly & Nice 2 Me
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan is well worth it! I have had to use it a few times and the agents fixed my issues quickly and professionally.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the protection is good and it keeps it protected for a year so that’s good ;)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great people Their always happy to help Great poeple
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the protection for 3 years so I wouldn't have to worry.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pleased with protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Buy This
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using the Geek squad a few years now. It's a great team, they've fixed any issues & made recommendations on our purchases. I strongly suggest when purchasing products to sign up with the Geek Squad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Always beneficial to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Why not get it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes any future mistakes less stressful when I have this for protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
downloaded my software on computer - not available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.
Rated 5 out of 5 stars
Knock on wood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know what can happen to your laptop around kids. Haven't had to use it yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very good and nice. Very good at explaining all of the features of the laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
