Customer Ratings & Reviews

Always great service, kind and courteous service when on the phone or in person . Service has come in handy numerous times and worth the cost.

I haven't had to use the geek squad protection plan yet but from what was described, if they actually cover everything they claim to, its an amazing value! If you have the money, I'd recommend investing in this plan.

I have never went wrong with buying computers from Best Buy with the Geek Squad replacement.

We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.

Anytime I purchase electronics, it's a given that I also purchase the extended warranty as well. You just never know when your item may break or get damaged and it's a great feeling knowing that you are protected if that time comes.

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

I appreciate the effort that Geek Squad/ Best Buy provide at request.

I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

Works well for school. Would definitely think about buying again if anything were to ever happen to it.

Purchase this for our TV protection plan. Hopefully we won’t have to use it but it’s a good insurance policy to have and very reasonable price for an extended warranty

Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.

The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!

Excellent service they work so profesional and make a great job

geek squad solves all your problems when your device dont work they know how to make a customer come out with a smile

The agent was helpful and friendly in offering me a geek squad protection plan. They helped me decide which was the best option for me. I was in and out of the store in 5 minutes. Great customer service!

would recommend getting a warranty for any electronics. Everyone is very helpful and kind at every location I have got to.

The IT dept is amazing with what they do and how they help.

The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.