Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11960 reviews
(11,960 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Important add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a backup in case I run into issues with our new laptop… I did not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent looked the damage and knew what was wrong with the laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job with the repair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is great! I've had to use it once and they really stand behind their service. Will continue adding this to my purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to try this so far but had previous experience with geek squad that was great
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
That's how it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used the 1 year guarantee because my mom loves the laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I've used the geek squad service plan for other laptops and have been satisfied so far.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this on all my items I buy from Best Buy. Best protection policy I’ve ever bought. Used it on my headphones when they stop working and they gave a new pair from the rack not a refurbished one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It’s a warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy in store warranties from Best Buy. If they can’t fix the product, they find you an equivalent one to replace it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I am the same way and purchase every protection plan I can to have the piece of mind. I love that it really simplifies the situation. If you have any questions, please feel free to reach out to us!
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big believer in you get what you pay for. Always worth having extra protection should something so wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically a peace of mind expense, low cost for an inexpensive laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it but feel comfortable knowing I have it just in case the laptop breaks.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental protection is something I almost always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It really saved me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend getting the warranty. My little one cracked the screen on my laptop and it was covered by the warranty for repair. Really grateful that I didn’t have to spend extra money on getting it fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Iv use the squad a few times they always resolved my issue on laptop
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always professional service. Very knowledgeable staff.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
