Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11894 reviews
(11,894 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal and much needed. Will do as describe.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get yourself the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You got to get that warranty if you want to protect those devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this yet, but it's been a great service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection that i can just take to the store when i need
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Protection is a must have for all your products!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great opportunity to on continue getting service.....
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job with the repair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is great! I've had to use it once and they really stand behind their service. Will continue adding this to my purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works when I need it. Have never had a problem when needed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fine customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cool geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always great help with all my devices.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad computer coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 1-Year Accidental Geed Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Misleading Geek Squad Protection Terms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Protect your accidents,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
