Customer Ratings & Reviews

I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

Have not had to use. Simple purchase, a little too costly in my opinion.

Peace of mind is what you are our heading with this product. I hope I don't need to use it in the upcoming year! Reasonably priced.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

Very good solid preforming laptop, gor for family member at school.. great screen and very quick... very well made

Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

Any issue you have, they will help you resolve it in a timely and easy to understand way

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

With kids like mine you have to make sure to get insurance on everything for peace of mind. Haven’t filed a claim but it’s nice having peace of mind.

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

Alway buy the protection. Have used it and it’s a great peace of mind. You want regret it unless you don’t get and then need it. Then you will be sorry.

Why not take advantage of the discount on a great service/product. You know you will have your "electronic gadget" for longer than a year.

Great customer care and friendly, will definitely recommend to my friends

This has been a no hassle protection plan since we have started buying at Best Buy. If you do need to use it then expect great customer service, fast turn around time, and overall complete satisfaction.

If it's something you don't expect to replace within 2 years, e.g. computer, I would say it's worth it. Gives you the comfort of mind.

Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

The Geek Squad protection is sooo good to have, especially if you don't have time to deal with problems from your laptop. You can literally walk in and have your stuff fixed within hours of dropping it off.

We always purchase geek squad protection on our items - they are easy to work with and great help

Wanted to make sure that I was covered with my new laptop purchase. Geek squad is always reliable when needed. This is a great service to have.

I have not used this for the computer I purchased but nice to have the assurance that the laptop my 10 year old uses is covered in case something breaks.