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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 11,762 reviews
  • Rated 5 out of 5 stars

    Geek squad support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! We love it!!! Does everything we need it to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection for a referbished laptop. I was glad I did because I ended up using it for my laptop when it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend always buying the Geek Squad protection just in case. The manufacturer warranty only covers defects and this protection covers everything unless I take it for a swim. It is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but total tech is a better value. I have the total tech and have used it several times to clean up several computer’s for remote learning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase a warranty with my items comes in handy if you like your products send you more money and we purchasing it over again you are paying someone else to fix it without the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got full coverage I’m happy with the service we got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! No hassle, the squad is nice and uses terminology at my level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Cushion of Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLY PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply peace of mind - bought it when I bought my new laptop and have never regretted it - LOVE MY GEEKS !!!!! they are always there for me !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when my laptop wasn't charging. Made an appointment and it went smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties make sense for our business and we have had several occasions to use them. Overall, the Geek Squad has been a pleasure to work with.

    I would recommend this to a friend