Customer Ratings & Reviews

We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

We have had bad luck with laptops and felt like we needed an extended warranty. It is easy to understand and seems easy to use if needdd.

Never had to use it but I would definitely recommend it.

I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

We always purchase geek squad protection on our items - they are easy to work with and great help

Goooooooooooooddddddddddd#dddddddddddddddddddddddf

So far, all of my issues have been handled professionally, and in a very friendly manner. Notifications for time frames to have work done could stand monitoring and improvement. Overall, very satisfied.

I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

This is a good protection plan if you need it for your situation. In our case, the product was used for school and we needed a quick turn around time if a accident happened.

Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

Geek Squad is a saver for a purchase. They are there if there is a problem. You never know.

The service at geek squad is awesome....everybody should get it!

Get the warranty. Dont be cheap, it is always well worth the protection!

The computer itself is very easy to set up. Even though it is probably bigger than most laptops it is lightweight and easy to carry. It runs fairly fast and I have had no problems so far. I also like the different features that are available to use.

I haven't had to use this, but I'm happy to have gotten this protection for my laptop.

I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.

I recommend, never know when one of life's u expected nuances will come crashing down on you. Always purchase the geek squad servics.