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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11763 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,763 reviews
  • Rated 5 out of 5 stars

    They completely replaced our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son spilled his cold drink it ruined the computer and the keyboard and they gave us a brand new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy, it covers alot and geek squad can fix alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the extra on high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having accidental insurance on expensive items that are going to be handled all the time is a must. No issues with returns and or repairs. Fast, efficient and get you back going very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are just the best. I am so glad there is a Best Buy in England so my son can use their services while he is living there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it was a little expensive but it’s always better safe than sorry. Bought for the fact that there is a chance something could go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can be said, its geek squad protection, we already have had to bring the laptop in 2 times cus it was acting up but otherwise the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely with 2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it up with the protection on my laptop as secure and in case! Thank you for 2 year protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their reputation precedes them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek Squad yet but I hear great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know the protection is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is always nice to know that the protection is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected something so easy could make life a bit better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad works great. I always get the protection because I’m not Tech Savy. They are always helpful and make sure the product is fixed or new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Microsoft surface platform. Although the HDMI is a little flaky on our overall it's a very good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been good in solving basic problems with computers and other devices and worth the expense to get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nurse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to get this plan working so well.always have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy for the money available! lets you work with the comfort of knowing your support team is only a call away....closer than India!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Microsoft pro that would not charge. Took it to the Geek Squad for help. They sent it off and 2 weeks later had a new computer waiting on me

    I would recommend this to a friend