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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 11,763 reviews
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me find the laptop I was looking for and told me the specs about the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection in this gives you a what is needed for accidentally screwing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this new one and pray that I don’t, but they have been too star from every experiment had in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, no worries if anything happens. Fortunately haven’t had to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a good bit of work gratis when transfering dat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making sure my purchase is protected gives peace of mind if anything goes wron

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOURSELF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PROTECTION PLAN CAME IN RIGHT ON TIME. YES, IT IS VERY MUCH WORTH THE MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great thing to purchase when you buy electronics have for teenagers Sometimes they can be a little rough on things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent service, if you plan on purchasing any high tech gear I highly recommend you use their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with children and on serval occasion, water damage was caused. It was truthfully a blessing the accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ABSOLUTE must have!!!! Without this, I would be without a few devices. It is worth the price for the investments that are purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance for my electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my damaged laptop without a cost. They also repaired my camera after is was damaged on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me fix my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any Items without protection, I don’t know what I would do without the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really helpful when I have a questions. Reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I wanted. Easy setup. Worked exactly as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great Service Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can take any three of my computers if anything goes wrong and they will fix it for free for three years. I that is a good value and comfort to know everything will be taken care of if needed

    I would recommend this to a friend