Customer Ratings & Reviews

I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

Have not used this yet. Computer is for grandson and he is rough on electronics. I like the fact that it covers accidental damage. I'm sure it will pay for itself.

I think it is a great plan. I usually don't buy these, but this one has been very helpful to me.

The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.

I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)

I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

I just bought this protection with my new laptop. It sounds great and was recommended to me by a friend who bought it and had to use it and said it was an easy process. I'm hoping I won't need it, but glad it's there if I do.

Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me

What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

They give me the run around and take so long or have to pay for certain things you though they we're covered