Customer Ratings & Reviews

Great plan well worth the price now days everyone should get insurance can’t go wrong with it

Always provide great service and warranty. I recommend getting the coverage.

right st my finger tips. No need to worry if you're having problem, Geek Squad on the way to the rescue

Ok my warranty is the best to have it's ok because when you give it as a gift for my grand daughter

We bought a new microwave and had it installed over our stove,, the tech's did a great job

Cannot beat geek squad protection plans. Won't get electronics insurance through anyone else.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

After accidentally damaging the screen of my chromebook, the repair was reasonably easy and fast.

The agents have been very helpful with ensuring software was installed correctly.

it like the condom in my wallet, I haven't used it yet, but Im glad I have it

Need for laptop ..................... ....................

Takes a lot of the headaches out of service problems

Always love getting the protection plans that actually protect the product!

Great value on protection for kids netbook. Hopefully don't need to use it.

I love geek squad they’re always quick to answer any questions I may have !

I've gotten GeekSquad protection plans before and have never had issues. If you have toddlers then this is a must. You WILL need it.

Haven't needed to use it. what I am protecting has been working fine.

I would recommend getting geek squad for all of your products. Great customer geek squad care.

Amazing. Worth the protection and a great plan to have.

Awesome service. Nice employees and super helpful.