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1-Year Accidental Geek Squad Protection

SKU:
6626891
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 11,839 reviews

  • Who Has 5-6 Months to Wait?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one this laptop has been giving me problems turning on. Only bought it because Best Buy guaranteed Dell would replace it if there was a problem within 30 days of the purchase (they didn't tell me that meant from the date Best Buy purchased it). My last purchase was also faulty. Best Buy wouldn't stand by the product even though it was purchased 15 days prior. Dell gave me the run around in a call center that took over the better part of my day, each person giving me a different story but in the end told me I could ne get a replacement. Even though I purchased a 1 year warranty with Best Buy they don't; have anyone who can fix it in less the 5-6 months, I made an appointment with Geek Squad and arrived early but after asking me what was wrong with it and asking if I had dropped it gave the computer back to me saying there was nothing they could do without ever having opened the box. I was patient for the first several days but AFTER LOSINF ALMOST $1000 poor products and service from Best Buy, and Dell I'm realizing that this is a problem for the State and the Better Business Bureau.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Accidents happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So protect yourself in case something happens to you.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never know if i should get the insurance but at least these guys are local and knowledgeable

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i never know if i should get the insurance but at least these guys are local and knowledgeable

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it.. no idea - didn’t know I had it....

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • No idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it.. no idea - didn’t know I had it....

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Hope I don't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need, but glad I will have if needed.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Extended Warranty! Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real warranty from Best But... Best warranty ever!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just in case I had an accident. No worries.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Liven the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to I see it just yet. So glad I have it to use

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. This covers so many different issues, glad I have it!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the unexpected and kids electronics!!!!!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to get the help I need in store with any replacement parts!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying electronics you must have the protection.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • this is great protection for your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my protection plan. i love the fact that i have security on my purchases

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good protection to have it provides answer with your laptop and reliable services

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection i loved it.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go wrong with Best Buy Geek squad protection

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Best warranty out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use Square Trade until I checked out Geek Squad. Much better plan, at least for laptops.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and definitely a must have when buying any items from Best Buy...

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 481, Showing 9,601-9,620 of 11,839 reviews
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