Customer Ratings & Reviews

Haven't had to use it yet but knowing it is there for everything it covers is excellent. Great peace of mind knowing this coverage plan is there in the event anything were to happen to the device, especially since it is owned by my teenager.

A must have for your computer. I got an almost 3 year old computer fixed like new

I don't like extended warranties and believe they are a waste of money. I will, however, buy the Geek Squad warranty on laptops due to the tendency for screens to crack. The Geek Squad warranty claims to cover accidental breakage so i purchased this specifically because it's a pain to replace screens.

Good laptop it work fine and easy to use and its good to watch my epidodes.

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

Worth the extra price for a peace of mind, considering the purchase was for a middle school aged boy.

love this they are so nice and very helpful and always available

Geek squad is so helpful they are able to assist when problems occur with devices. They also explain how to utilize products you have brought or are considering purchasing. I also enjoy their quick repair, and easy scheduling.

Expensive protection needed for non technical types who don't have light touch with electronic equipment. Long term college protection planning. Doesn't cover software only hardware physical damage. Doesn't carry over to new computer even with two years left on the plan after older computer couldn't be repaired, sucks

Such great service in store, online and delivery. Love it.

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

Happiest when we DON’T need to use these guys, but they’ve always been prompt and efficient when needed previously.

I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.

This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

Very nice, if they do not get to fixed they give you the credit

[Employee of bestbuy] Great service! I like how easy it was and love how theyre so reliable. Worth it

I always add protection to my devices. It’s a nice piece of mind

You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

Best Investment ever! Spilled tea over my computer and they were able to refund the full amount the computer ( I actually bought it on sale and they refunded the full non-sale amount since it was no longer on sale) Can't recommend this enough!