Customer Ratings & Reviews

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

Great to have for all devices and electronics in your home

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

Hopefully I won't need this but great to have just incase.

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

Works for basic use not great for games…… Seems solid..

Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

Buying experience great; great geek squad is great

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

Excellent service especially if it is a laptop and a teenager uses it

Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

It works well. Easy to install. Easy to understand

Loved having this it's the only reason why I buy from Best buy because of the geek squad

Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent