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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11662 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 11,662 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop when on sale, couldn't see spending full price but it plays any game I've thrown at it on high settings or better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but once my warranty runs out I’ll be happy I choose an extra insurance for my work computer. I’ve previously used their services and they give a quick turn around and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a big ticket item without this plan. Best to have it and not need it as they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend. He is happy with it, is fast and also can be connected with the TV. Through Bluetooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying this because the laptop I purchased and had to return had a broken screen. I got a replacement laptop, but felt like I needed to pay extra for a warranty just in case it breaks again. I don't usually need to buy these for my laptops as I'm fairly careful with them, so the fact that I felt I needed to buy one of these in the first place is a mark against the laptop I bought (or its build quality) and also the company for selling broken products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect for office use. I enjoy using it for everyday online as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I can buy this plan, especially on Asus laptops, because best buy and asus are partners. And they take care of your equipment and if it not repairable it will make it right and refund the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with purchase return recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked having Geek Squad services. They've always been super helpful and I have never had an issue with them resolving an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that we got this with our purchase. It definitely came in handy when we needed it about three months after purchasing it and they were very efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for open box Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for cost. Especially with open box items it is a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad the have the coverage. Seems well worth the money to have peace of mind for a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MsJxox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are some good ppl…will definitely refer family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves geek squad! They are wonderful to work with! They are always there for you when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college student! It was super easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad on my devices. It always comes in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's see how it goes. I have zero display, so could not complete required tasks for this visit. Will they just wipe my system without a care in the world, or will they take care like this was their grannies and make sure nothing is lost.

    I would recommend this to a friend