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Customer reviews

Rating 4.6 out of 5 stars with 11663 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 11,663 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was asvised on the protection plan and was well informed of the service. My spouse will be using it for college and woth the kids running around never know what could happen. So appreciate the sales rep knowledge they shared with us when making the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased this protection for my labtop I have piece of mind traveling with my device for any mishaps I encounter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help. Good prices for great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan for Any unforseen accidents or damaged product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient laptop, for the price its a steal, bought this for college a year ago and it's amazing, go ahead and get one !!! Am loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Incredible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very glad that I purchased this Geek Squad Service. I've already had cause to call in for assistance 3 times since I purchased it after buying my new home and moving here to Missouri from Texas about 5 months ago. I was diagnosed with cancer nearly 5 yrs. ago and was then turned over to hospice and not expected to live. All of the Radiation caused nerve damage and I lost most of the use of one hand and part of the other. The Chemo triggered a horrible form of dementia. After being miraculously healed of Cancer and released from Hospice all of the rest really put me behind as I muddled my way out of the dementia. It's been such a long journey, so when I get a bit confused and simply pick up the phone to call for help figuring things out from the Geek Squad it truly has been a life saver for me. Thank you so much Geek Squad for always being so Kind, Helpful & Professional!!! Terry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best choice for protecting your device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this Geek Squad service for my daughter's laptop computer. I think it is the best choice to have it protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not had to use this, and hope never to. 4 stars because I can't honestly say what the customer service is like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If any damages come along the way, I have three years on this protection plan to get my laptop fixed or replaced. I take my laptop on the go most of the time so this plan was worth it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a good price for protection and a great laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is totally worth it. A no brainer, really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is important for any device, their service is great and it's a no hassle way to keep your devices working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. But I’m sure it’ll be a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Protection. Plan. Is. A. Great. Option………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a laptop. The people there were wonderful and so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the 2-Year Accidental Geek Squad Protection was a no-brainer. It’s perfect for someone like me who’s always worried about dropping or spilling something on my gear. I’ve got peace of mind knowing my tech is covered for any mishaps. The service is super reliable and takes all the stress out of owning expensive gadgets. If you’re accident-prone like me, this protection plan is definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection for Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for the protection. Covers most issues that could arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents sent out my laptop to be fixed, but as it was going to be more expensive to repair than was worth it, I was refunded for my laptop instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the only store that i know that they wont fail with their protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer accidentally dropped I was able to bring it in store without having to pay extra to get it fixed. They were very helpful

    I would recommend this to a friend