Customer Ratings & Reviews

Fantastic job and well deserved payment for my device. Thanks.

It's worth the extra money just in case you accidentally spilled something on it

geek squad has helped us for years on various products and I have NEVER had a bad experience. fast, friendly, and professional in every aspect. i definitely recommend them

The agent helped me get my computer fixed when my computer didn’t wanna scroll, I needed it for school and they got it fixed within a day and got it running better than ever, thank you!

haven't had to use but like the idea that if something unexpected happens the laptop is covered!

So far, I have not needed to use the Geek Squad Accidental Protection Plan for my new Lenovo Flex 5i 2 in 1 Laptop. However, what they offer is a great service after the original manufacturer warranty expires. Even in the first 12 months, they will diagnose if they can help with an issue and then help send the equipment back to the manufacturer if needed.

Already used once before my 1st year was up. Best Buy took care of everything without any hassle.

Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.

Geek Squad always helpful, 24/7. Love they can remote in and did issues.

So far so good. I had to have computer repaired and was done at no cost to me. Also-they sent me a new cord for free.

Super helpful for a terrible prior Geek Squad experience in which my computer came back to me broken. The rep that helped me ended up convincing me to get protection on my new laptop and was super helpful throughout it all.

have not had to use it, but I am happy that if an accident occurs Geek Squad has you covered.

We encourage a warranty incase any accidents happen. You never know if you will need it and we are thankful we got this!

I purchased this Geek Squad Service, but I have yet to need to use it. Hopefully I won't need it, but is good to have if I do.

The extended protection is well worth its weight. I highly recommend buying this extra insurance.

Protect your gadgets please. If you’re purchasing laptops, televisions, washers, and dryers it’s best to make sure your investments are protected. Geek Squad is awesome at what they do!

I felt comfortable knowing that if anything happened, I would be covered.

It's worth getting just in case if anything happens within a year. I just wish the prices weren't as high. I would've gotten more years.

Bought a 3 year to make sure my laptop was covered for the long term! Any time ive used this warranty ive had a posotive experience!

Not sure it was fully explained to me. After using it once I was told you can only use it 2x during 3-year period. I thought it was for unrestricted use if there was issues. Make sure you read small print.