Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I do not need this protection but I have been pleased with the geek squad service in past purchases
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lenovo laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents were very helpful in assisting me in setting up my new laptop. appreciated the quick service and patience.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad are very helpful, courteous & accomadating.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good protection plan! They did right by me!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed assurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the product that this is for, this is much needed. You never know when an accident may happen or just need that support.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides peace of mind in the event something goes wrong.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been happy with my Geek Squad experiences! I recommend getting this coverage on all big ticket items!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Never needed them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend got the perfection plan on her work laptop and she loves it anything goes wrong they fix it noo problem
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't use it yet but I hope the service is great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excited for this new experience. So far so good! Happy with this purchase!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agent shared valuable information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan covered my son’s Chromebook replacement.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart Decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my first computer and being rather clumsy , I purchased the two year accidental geek squad protection for my laptop. Probably the smartest purchase I've ever made.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek service my appliance everything is good. Thanks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Money well spent on accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son will have his computer for the next three years in college and not have to worry about having to replace it with this production
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Doesnt include software malfunctions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Gg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. G. G
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful great guys hard-working always need them smart efficient know what they’re doing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
