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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 11,839 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my HP laptop. Would highly recommend this for someone who wants to make sure their laptop is secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great People, great service. I am extremely happy that they ar able to provide services during this pendamic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always good to have protection for any product you purchase you just never know i have had great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always good to have protection for any product you purchase you just never know i have had great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to enroll, price effective strong recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought the service for 4 different products. Two of which we have needed the benefits of. Best service of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been to the Geek squad 2x in the past 2 months and both times our problem was solved quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Accidental Protection. It's good to know we have this allow we haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ligma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good because even if it's something like a little crack they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got regular insurance for my sons computer. It came in handy when my kid messed it up. It was a pretty smart purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve already had to use the product after owning a laptop for only a couple months. Prompt friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Marie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for all of my computers, helped remove unwanted things off of my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance it's great to have when it's with them. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on everything I buy from Best Buy. I just love having the peace of mind that it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr. Accidental geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3yr. Geek squad protection plan keeps your laptop safe and protected. It is good to have peace of mind knowing that you have extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth their weight in gold. They are a necessary addition for everyone above the age of 14.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has fixed many things my kids have broken through these plans and have never had issues about doing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the benefits of this insurance are good in terms o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this insurance because I bought a computer for more than 2000 dollars, and the benefits of this insurance are good in terms of the value of the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr Greek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should purchase this plan. Great customer service when you need help on the products that you purchase.

    I would recommend this to a friend