Customer Ratings & Reviews

Haven’t had to use it but I think it will Be useful

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

teh coverage has a very wide range, and you feel protected when buying expensive devices.

Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

I get protection on all my purchases with Best Buy just in case

Always get the Geek Squad Protection. They are always helpful with any products I have gotten with this protection

They helped me when my lenovo laptop was having issues and they were really nice!