Customer Ratings & Reviews

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

Salesperson and Geek Squad personnel thoroughly explained the the benefits of the extended warranty. Appreciated the time they took to answer our questions.

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

What does never leave the house without it gets why does it always something I purchase on every product

I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

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Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

This will always be worth your buck in any product you want to keep safe.

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME