Customer Ratings & Reviews

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

It's wise to protect your device. We never know what can happened.

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

If you want a great product always buy from Best buy

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

Geek Squad 3 year extended warranty covers all problems you may encounter without any copay, deductible or number of incidents!

Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

Reliable support, very helpful and supportive, excellent value.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

3 years is the best deal and protects my computer from accidental damage.

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while