Customer Ratings & Reviews

fast service very easy going. helpful and super resourceful

So far so good. Laptop came with problems and they helped us out.

Its nice to have that protection just incase i need it

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

I got 3 years of protection on my computer in case of accidents and have been please the with the accommodations for my devices by geek squad. They have always been most helpful and provide great service.

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

There is nothing i dont like about this laptop. Fast powerful and easy to use.

The greatest computer I have owned wouldn't ask for nothing better

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

Haven’t had to use yet but hope they are there when need them.

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

I haven't had to use this yet but years ago when I did, it was great.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

geek squad always gets it done right and will keep you updated with status of availability and project.