Customer Ratings & Reviews

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

All I am going to say since I have not had any issues thus far with my Indigo HP laptop is that insurance matters.

Andrew was great, knowledgeable, provided Information efficiently and with professionalism and friendliness!

very much needed, always be safe than sorry. a year or two is the max I would recommend to get

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Great use. Came with purchase. Glad to be able to use it in future

This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

Great laptop for an awesome price. It is super fast, easy to use and the quality is excellent. I would recommend this to everyone and anyone I know.

reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

This is basically a peace of mind expense, low cost for an inexpensive laptop

Haven't needed it, but thankful I have it! Would definitely purchase again

Awesome. The service techniciansery attentive to my needs and thorough in their work.

I love this service and was very happy I could add Geek Squad protection to my purchase.

They are very helpful when it comes to laptops. They have good customer service.

Haven't had to use it but it comes in handy I'm sure.

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.