Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11792 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 11,792 reviews
  • Rated 5 out of 5 stars

    Knowledgeable employees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees. Very helpful with all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet. But it was easy to set up and a decent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Accidental Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad saves the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us more than once!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are all accident prone in our family. We ALWAYS get the Geek Squad protection and it has saved us more than once. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty is beneficial!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitively something that I buy for expensive products. Always responds quickly when issues happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go security piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the excellent services, I am very happy to the best team and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV & Soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture shown is distorted but items are well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTETION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek SQUAD Are There When You Need HELP The Help !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this when I get an item here. I never regret. They are always helpful.

    I would recommend this to a friend