Customer Ratings & Reviews

Added protection, so i don't have to worry about issues with my laptop

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

I had to use plan on refurbished item right away and it was a fairly process and worth the buy.

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

Have not had to use the protection yet. It is a decent price and easy to set up.

Explained in depth about the warranty and helped me not worry about future issues with device

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

Wouldn’t own a software device with it. Good tec support

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

Got this because my grandson is doing everything on it and he loves it

Very necessary, I purchase Geek Squad protection on all of my electronics when possible.

Its an amazing product. Works very well. I recommend buying plus put insurance you never know for the future.

needed help and got good advice. overall good experience.

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.