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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,912 reviews
  • Rated 5 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me fix a issue that i struggled with on my laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highway robbery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A plus to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens that falls just out of regular warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for 3 years so I wouldn't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV & Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture shown is distorted but items are well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTETION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek SQUAD Are There When You Need HELP The Help !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm thankful it's there just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Chromebook Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)))

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of my laptop when damaged, easy & fast service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a peace of mind expense, low cost for an inexpensive laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, never leave home without it..ha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one thing you hope you never need and thankfully, I haven't needed it, but glad to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. We love the store we would shop there every day if given the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

    I would recommend this to a friend