Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11912 reviews
(11,912 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Customer Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year for local support and accidental damage is nice
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gekky!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's exactly what warranty I wanted and didn't bother looking at any others.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Yay protect my stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yay protection 3 years is gudder Hope I don’t need it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad in the back of my pocket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it yet, but therre have been many times with my other devices it would of been nice to have the geek squad, so I am glad I have it now.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Evesdropper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for what we needed shipped very quickly
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the geeksquad protection. They're the best.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were friendly and helpful. They helped us get a laptop for my son.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They gave me a new laptop on my word alone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has always had the answers for my questions. Service usually very quick.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage on equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always invest in insurance especially for electronics that are known for having bugs.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been there every time i call to help me get through a technical issue
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Mohammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
