Customer Ratings & Reviews

I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

Accident protection is great for laptops but it isn't worth having for a TV. You don't realize that it doesn't cover broken Tvs unless you read carefully

Great tool for my needs…. Z a z. Z z z z z z z z z z z z

I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

For those in case moments just know that this is very limited.

I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

Geeks squad have saved my life way to many times love them

I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

I think the geek Squad protection is worth every penny! Qualified and helpful techs that actually know what they are doing.

I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

Good protection plan. This plan is affordable and a good value for the money.

Costly but worth the extra $$$s for protection plan. My kids has destroyed 3 laptops so this is no brainer for me.

I buy the geek squad extended warrenty for all my items, They are the best

Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

I decided to buy it, not only because it does cover accidents, but it also covers component, Gpus. fans, ram, motherboard, hdd and ssd, hopefully i won't need to use, but it's nice to know I have it.

They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.