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Customer reviews

Rating 4.6 out of 5 stars with 11779 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 11,779 reviews
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The only complain I have , is that the warranty wasn't extended lol Had one problem with my laptop , took it to geek squad , they had to send it in, a week later I had it back fixed. I loved the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Omnibook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Does everything I needed it to for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously we'd bought Geek Squad protection for my daughters' laptop.s Both had isse during the 2-year plan, and Geek Squad did a great job taking care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but knowing I have a safety net makes me more comfortable. I had a previous laptop that I spilled a drink on and it fried it. I had no protection plan then. So this time I decided the protection plan was worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection does not include diagnostics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my son's laptop started to make a noise, I took it to the Geek Squad and explained that I had purchased the protection. I was informed that the protection could not be applied, until a diagnostic was done, which a separate charge of $100.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad protection for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection because it comes in handy with kids in the house. my last lenovo yoga my kids dropped and i just took it to the fine people at Best Buy and they weren’t able to repair it but they replaced it with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair my damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service, I would recommend getting this with any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad...so helpful! Had computer problems, went in and got it fixed. no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection program. no issues so far on the technology devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should get the Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 year protection, peace of mind is always a guarantee no matter what happens! There is no price tag for that and its worth every dollar! Everyone should always get the extended warranty for this reason. Anytime I have needed it the process to replace the product has been amazingly quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money for any issues with laptops for a school kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for protection for your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait-and-see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey for something you hope you never use. We’ll see how it works out in the future fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend geek squad as they are able to walk you through each item purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection because I'm always going to use it. We use the laptop a LOT so things will wear out. Plus, klutzy. So it's really worth it to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my Yoga. Since i carry it back ad forth to school everyday and use it whole moving around my room teaching, it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students of all ages.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product for beginners to college-level students. The battery life is extended, and recharging this product is quick and effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using geek squad for 20 years, always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restored my laptop properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with my laptop. Great services and done proper

    I would recommend this to a friend