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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 11,839 reviews
  • Rated 5 out of 5 stars

    Excellent extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my Samsung refrigerator. Called for service and response was prompt And repaired like factory warranty. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased for my son at college, it more than gets the job done. Have not used Geek Squad or tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service in case I really do spill liquid accidentally on my laptop. A great reassurance

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 4 out of 5 stars

    3 year protection plan for my HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt the extended 3 year protection plan for y HP Envy 16 gb . Its great to have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet however, we have used the Geek Squad in the past on previous computers and they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was free when I bought my daughter's Chromebook for Christmas. I made sure she took advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it for repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this protection plan for our TV and hopefully we won’t have to use it but it is a good thing to always have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for your product against accidental damage or failure. Easy to use and redeem for a replacement or for it to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect you’re devices so you can see if you may need to have it replaced or fixed without paying for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful that this is offered by geek squad and is easier to use than any other protection plan I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind knowing that anything could be damaged to product at anytime and I'll be 100% covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up plan to have just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection!! Highly recommend to purchase with your new device. Its well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad - always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend