Customer Ratings & Reviews

I never buy anything expensive without purchasing the warranty. I have used them in the past and Best Buy makes it easy to repair or repkace items quickly.

Definitely provides some peace of mind when you know that if you have any issues, the Geek Squad is standing by to help!

A two year plan for this price is definitely worth the money.

The "Squad" knows their stuff. Unfortunately, there are limitations to what they are allowed to do. For example: I had an issue with my trade in and couldn't leave it for them to finish the task. Just a bit of hassle.

good laptop warranty I have kids in house so the warranty gives me peace of mind

The service was great. The installers did a great job getting our tv on the walland everything set . They were professional and friendly.

Always there when you need them! Very knowledgeable!

Well, I never thought I would use my warranty so soon. My laptop was a little over a year old and it wouldn't hold a charge. It had to be plugged in for me to use it. I took it in and was sent out for repair. It turns out that it needed a new battery. It took a bit longer because of the holidays, but I am a satisfied customer. I recommend everyone get the extended protection on their electronic equipment.

ALWAYS need protection these days with a teenager in the house.... LOL

I never thought the computer I bought for a summer class would start giving me problems less then 2 months into using it. Granted it was a new product so it was bound to have some problems. Having Geek Squad production plan helped me to get nearly $1700 back to me in a form of BestBuy gift card. I was able to use that money and buy accessories for my camera I had just purchased a little before my computer for the fall semester. I worked out for me because I was about to struggle through the last 4 weeks of class and then got to get my money back and spend it on stuff I needed for school right after. I felt like Geek Squad really helped me save a lot of money with their 2 year protection plan.

Saved me $1000 in the first 6 months due a a faulty laptop. Glad I got this extra coverage.

it was good to have but it expired by the time i actually needed it

I think this is from from years ago. But they did help

It's very good quality, very comfortable to work with, and it does its job.

Always good to buy an insurance plan for your children.

I think overall, for the price of protection, considering what people pay for electronics nowadays, it's a good insurance to have.

I got the three year deal when I bought my last computer. I buy all my electronics, tv, sound systems, computers, software, etc. from Best Buy because they always have the latest technology at a competitive price but service after the sale is key because I am not techy in any way. I just enjoy it. Geek Squad definitely is the key to Best Buy products working for you. If you need help setting something up, installing something, troubleshooting, etc. they are there ready to help you however you need it. Bringing Geek Squad inside the BEST BUY business model was genius. Sets BEST BUY apart from every other electronics store. Get the three year deal. You will never look back and renew it every chance you get.

I haven't had to use the service, and hope I never do :-), but 4-years of protection is worth the cost for the peace of mind it provides.

Very good, sale guy real helpful, everything went really smooth

Extended warranty is a must have for all my products, highly recommend