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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 11,949 reviews
  • Rated 5 out of 5 stars

    No BS Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son cracked his new laptop screen and the geek squad texts fixed it no questions asked. Superb service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the protection plan, in case I need it for an unforeseen accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived earlier than the schedule time. Perfect size, light, tough screen and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for kids chrome books, kids drop, spill, and do unknown things to electronics....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use yet and I hope never use it, but the price I think was expensive per year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good asus laptop computer for the price of the deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshor my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all questions asked and gave undestandable answers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but not for everything and they will try to f

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a contract for all the things that can go wrong and their response to the breakdown and when they will or cannot repair what steps to take!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a backup like this one you never know when accidents can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have, with the chrome book adult or kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy Without It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Top Of The Line Protection!!! It more than pays for itself if you even have to only use it once!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the best buy warranty. If you need it, its well worth it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investments. Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my computer is covered for two years. Worth protecting my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defiantly Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for everything I buy so if anything happens it is covered for repairs and labor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for everything I buy so if anything happens it is covered for repairs and labor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad help in the past with items, and they have always come through and helped greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Say Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the BEST! Easy to use if needed, fast service, quality work and replacements. Great customer service all around!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for peace of mind, if rather expensive. I have had a laptop begin to have display issues in the past and brought it in 3 times at which point they gave me credit for the initial cost of the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    god squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to know the Geek Squad has my back. I do not always know how to fix things in this big old crazy world. Just knowing the squad is around, I feel much safer, and sleep better at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have especially with young kids I can rest easy knowing that my investment is safe!

    I would recommend this to a friend