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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11785 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 11,785 reviews
  • Rated 5 out of 5 stars

    Glad to have Geek Sqaud behind me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet, but it’s good to know that I have Geek Sqaud behind me to help me with anything I come across Worked with Geek Sqaud before on several occasions and they have always treated me well. Geek Sqaud is the top of the line business for computer repair and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have a protection plan just in case the computer break down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fixed my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always amazing service! never have issues with geek squad! love love love the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage, lasts very long for little money and gets the true use of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WorkSnOwThankYOUsverykindly. de

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it just in case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for the “just in case” Hope I never need it but I will be taken care of if I do need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sraff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TBD, I will verify if needed the help to import MS product was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was amazing with there recommendations for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather to be safe than sorry later on if somethin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately my son hasn’t had to use the geek squad for this laptop. Rather be safe than sorry for not adding this extra warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it but I’m sure it’s helpful for those who are new to PC stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer warranty’s always are the best to me and works the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to express my gratitude to the Geek Squad for their exceptional service in resolving the issues with my watch. Their expertise and professionalism were truly commendable. Thank you, Geek Squad, for your outstanding support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but worth it for those just in case moments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year protection plan is great. If i would have any problems with my laptop bring it in and they'll fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with my computer and the staff was quick and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item shipped with incomplete items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently made a purchase online and had a issue with item received whet into store and spoke to accosiate and manager and they was able to correct and fix issue and was good about making sure i was satisfied with outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the security of having a warranty and recommend for all electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already submitted a review for the 3-Year Accidental Geek Squad Protection. I will say this is a must to anyone that purchases a laptop or computer (or any electronic) even if you may not ever use it. It is just an added sense of security to keep you at ease when owning any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was very very amazing. They did everything they could to help

    I would recommend this to a friend