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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11946 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 11,946 reviews
  • Rated 5 out of 5 stars

    3 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super handy and good peace of mind in case anything happens to my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don't need this , but with teenagers and needing to be up and running due to covid the protection is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad hard to communicate w/ on phoner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get on the phone to set appts with, or discuss laptop repair status or options. This is based on another laptop I have in repair now under extended warranty. It has been over a month to try to get this resolved. My son needed a laptop for school, I therefore purchased another laptop. I have been told if it is repairable they will fix, if not get a store credit; based on accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for all of my Best Buy purchases! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to use it yet but a comfort knowing it's available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always depend on Geek Squad. Never had a problem with them. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been helpful with my technology needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dell Laptop and I have the 1 year for accidental Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for helping me out with any problems and questions I had! I love this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD DEAL FOR THE MONEY.GOOD DEAL FOR THE MONEY.GOOL DEAL FOR THE MONEY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service always responds. Everybody should have protection for their equipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just does what it says. Havent used it yet but it’s nice to have a safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to have geek squad I feel much better to know they can help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of course it's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just always buy it because it's worth it every time. You will be blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this warranty has not been needed. Ask me again in two more years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really is a class act. No complaints here and really worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still yet to use it but the peace of mind is great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet however we have in the past. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a smart idea. I have peace of mind. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem getting through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answers all my questions about how to best use this device

    I would recommend this to a friend