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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11946 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 11,945 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying stuff at Best Buy bought for a Christmas gift I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best Always kind and knowledgeable Would not be with out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on another product and they replaced it when broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the warranty. When setting the computer, the squad was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly helpful a one stop shop get the job done very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three years that’s plenty of time and geek squad very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for college kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always it's a good idea to have protection on anything you purchase from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and saves money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very professional and best of all you save money on services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had second thought about using laptop with this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of geek are professional people I will never go anywhere else to buy my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I've made, I would recommend it to me family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of an accident. Purchased this for my son's Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very useful. I recommend adding it in with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They follow through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. This is the best warranty service you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it, I have it for my businesses computers for the first year always.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, just wish it shipped back faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a good deal considering my laptop was around 1800 and the protection plan was 349 for 3 or 4 years. Spilled orange juice on my computer. The problem wasn’t full fixed(button still had a few issues) and it took around three months to receive it back. I would ship it back but because I was an online student I couldn’t bare using the school appointed computers any longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to install updates on my own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems replacing stolen merchandise. Had to purchase open box, so far so good. Computer works wonderful to this date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad can fix anything! Love the customers service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you buy from best buy that has the 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get their support as it helps at times of need and not worry what to do next and bear additional costs.

    I would recommend this to a friend