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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11786 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,786 reviews
  • Rated 5 out of 5 stars

    WensLap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got my 2 year accidental protection.It is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having protection just in case there are any damages that are beyond my control & also puts me at ease with possible repair costs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad helped repair my laptop!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection for less than 1/2 laptop cost :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees are nice and friendly, most know what theyre doing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection will save you a lot of headaches knowing you have no worries and take your product to the Geek Squad. They will work on your equipment and try their best to get it back to you the same day. I was happy with the work they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better team to have behind your back will help with anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop. Love the touch screen. I keep forgetting it has it. If you purchase this you will not be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it so far. I am cautiously optimistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop and Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. I'm very happy with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I got Geek protection I had a muscle spasm and spilled a little coffee on my end table...... and off onto my computer table. Dead and it was only 11 days old. Took it back and they gave me a new computer. The next time my hands were freezing after pulling a little bird out of the freezing bird bath. I picked up my computer and immediately dropped it on concrete on the corner. It crumbled. They sent it in and put a new skin on it. I wouldn’t own a computer without it. An accident is exactly what it is. A never could happen to you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't use it yet, but it's good to have just if case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra insurance on electronics. But overall is a great laptop. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used thisbin the past geek squad has always came thorugh for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do thank you Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service. In and out service and great explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeahhh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was immediately guided to a knowledgeable and friendly staff member to buy my new Dell laptop.

    I would recommend this to a friend