Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
At your service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. The agents clearly explain how my problem can be fixed!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would Purchase again. Great value compared to the other products I looked at.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would Purchase again. Great value compared to the other products I looked at.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have a replacement plan just in case the worst happens!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You just never know what will happen. This coverage puts you at ease.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gotta have this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When your teenager gets new tech, this is absolutely what you need to have!!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the geek squad protection. In the end it pays for itself.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly ever buy extended warranties but well worth it would recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Very slow, laptop never repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my laptop after over 30 days of "repair". Called after over a month of wondering where my laptop was and was told it was repaired. Around a week later I received a text message( not an Email) saying my item needed to be replaced and to set up a consultation. Turns out my laptop was Never repaired and I was lied to. Day I submitted Laptop(HP ENVY X360) for replacement 9-3-2020. Day I finally received a replacement 10-23-2020. Warranty does not carryover to a new laptop. I paid a nice price for the 3 year warranty and to hear I needed to repurchase when my laptop was replaced was terrible. Do not purchase Geek quad warranty. Go to a local computer shop or reach out to your brand warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time out of your day to share your thoughts with us. I apologize for the disappointment as this is not the level of service we aim to provide our customers. We appreciate the feedback and will utilize it as best we can. If you have any further questions or concerns, please let us know.
Rated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wait from them is not too long to get your problem solve.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing like having great coverage and peace of mind when giving expensive technology to kids.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a smart investment for all electronics. A must buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We never had to use it but glad to know we were protected
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never but a laptop without extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good extended warranty, great coverage when you need it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reveiw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage for my purchase and the price was reasonable as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
If you can get insurance then do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent offered their services which is great to purchase.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having someone with knowledge helping me if needed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2022 Black Friday good buy! Also with protection plan
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the guys at Best Buy are so helpful and don’t make you feel stupid when you ask a stupid question.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plan in the lap top seems sufficient for what we needed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend