Customer Ratings & Reviews

Decent laptop overall. The headphone jack is only output and there's no thunderbolt connection but as long as it's plugged in to wall power it runs my most intense games smoother than my slightly older desktop PC.

Great thing to have makes you not have to worry about repairs and it breaking

not worries tomorrow the insurance is fair in price

WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

I’m hoping we won’t need this, but I’m glad we bought it.

In home setup of tvs went smoothly, no issues whatsoever.

This is good to get with any new computer purchase, especially with nicer computers.

Thanks for your careful delivery and be there when needed!

2 year protection and assistance for a great price.

Great support just when you need it, no questions asked

Nice to have peace of mind esp. with teenager user.

This is always a good thing to have on any purchase

i have always had geek squad protection on all my things i buy . they are the best .

Always there when you need them most , greatly appreciated for higher tech

This service is really unique and saves you a lot when your product brakes down

Extended warranty is everything you need from geek squad

Always a good thing to get on used items. Make sure to get it as often as possible.

they all grat for clumsy people and kids sometimes around

Love the geek squad...Never buy with out a warranty

All my issues are handled well and they go above and beyond