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Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 11,787 reviews
  • Rated 5 out of 5 stars

    Came in handy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Protection Plan is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt need it for this product but have in the past and its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to utilize the geek squad folks yet for the most recently purchased laptop. However, I have utilized the geek squad for other issues in the past and have found the technical service to be very effective in financially worth purchasing the protection with electronics such as laptops, portable HDD’s, and portable tablets etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an extended warranty. HAS HELPED SEVERAL TIMES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys great job guys great job guys great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy anything decently priced please get this! Best money spent. Bought alienware and would never not buy this protection. You just never know when you will need it and get at least two years bc a lot doesnt happen in first year sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service representative went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and worth having. Especially on purchases over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase on any bestbuy item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a benefit to have. I recently had to utilize this warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good I think I have safety on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That plan is awesome Accidents happen And they'll replace her fix it that's great news

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was a lifesaver when my laptop suddenly stopped working. I was able to get it replaced with a new one rather than wait a month for Lenovo to replace it. Geek Squad even took the time to get my files off of the hard drive of the broken computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you a Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes replacing amd coverage easier if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No headaches or worry, get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Damage Insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Safety in Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

    I would recommend this to a friend