Customer Ratings & Reviews

So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

The protection plan is great and worth the price. Great value

I prefer to keep my products protected and this is a good option.

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

I'm glad to have the geek squad on my side if anything happens to my new computer. I won't take my computer anywhere else but to them...

If and when you have purchased an electronic more than $200.00 worth, it would be wise to buy an insurance along with it for at least the 1st year or so. Especially when you're clumsy. Trust Best Buy when they ask you. They have ESP they can sense youre clumsy.

AMAZING CUSTOMER SERVICE and the service the give is great

I haven’t had to use this service yet but I feel comfortable knowing that I have this resource. I am in a Paramedic program online and my computer has to work or I can’t do schoolwork and if I get behind, I get dropped from program, so this is a nice insurance for me.

I have never been disappointed with Geek squad's protection insurance!

Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

Amazing customer service! Yonas , you are amazing . Keep doing what you do!

RThe crew is very accommodating and friendly ready to assist you

[Employee of bestbuy] It was very protective my laptop was protected very well. The laptop was protected.

Geek squad staff are always so helpful and ready to repair any product issues that I may have. I can depend on great service, never a long wait and can feel assured that the work has been done right. Thank you

I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.

I purchased this for a new gaming computer as a just in case protection plan. I felt it was reasonable for the amount of preclinical provided. I haven’t had to use the protection plan and hope I never have to. But it does give a sense of security if it is ever needed.

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy