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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,788 reviews
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it and hope I never do, but if I do at least I can call upon a geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always a good thing to have insurance so the best way to do it is through best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time in shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great idea to get this Incase your computer breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Printer Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I hope I never need, but just in case .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick turnaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop fell off a table which broke the screen. I took it into the Geek Squad. They sent it out for repair . I got it back in 3 days! Fast turnaround

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got our laptop running again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankfully a manager stepped in to make it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and support, never had a problem with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always buy from best buy when comes to electronics because its the best way to keep them in good shape

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service if you are clumsy or have kids. nb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Mother Like Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

    I would recommend this to a friend