Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 11,902 reviews
  • Rated 5 out of 5 stars

    Great Protection for Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new laptop for my granddaughter for college and consider this extra protection a must! So glad it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad wasn't required for this item. I have nothing to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad laptop setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that the Geek Squad spent so much time with me to set up my computer. They were very patient answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hasn't been used yet but if the need ever arises in which it needs to be used it will be very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protect Everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchase Geek Squad protection for every major appliance and electronic device purchase. It's worth it in the long term!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I purchased this. I'm hoping to not have to use this, but I'd rather have it and not need it then need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me fix my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never disappointed in Geek Squad service ins. we have had to use it many times due to lightning, Viruses and adding new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to be covered just in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection plan. Best thing ever. If you have to use it, they are extremely helpful and knowledgably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my rep was very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids are hard on technology.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into distance-learning my daughter broke her school provided chrome book. I definitely don’t want to deal with next three years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this new one and pray that I don’t, but they have been too star from every experiment had in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the purchase and really came in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent service, if you plan on purchasing any high tech gear I highly recommend you use their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definatly recommened getting the extra plan you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. My son is using it the item ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think there's a product that I have purchased not also purchased the Best Buy warranty. The Geek Squad reps (W Lebanon, NH) have always taken care of any issues that I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great thing to purchase when you buy electronics have for teenagers Sometimes they can be a little rough on things.

    I would recommend this to a friend