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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,902 reviews
  • Rated 5 out of 5 stars

    Protected My Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the protection plan on laptops especially with internal batteries. It has saved me tons through the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome example of good service from Best Buy workers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have geek squad services, gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased accidental Geek Squad protection for every single product I purchase from Best Buy! They are friendly, helpful and always fix my electronics. It's a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, fast service, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very helpful. And explained issues very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, l get all systema check , and good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was from March 12th. I don't even know what it was for anymore. It's a bit late to ask if I'm happy with my purchase. December 4th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a reasonable price...peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting everything up. Agents wanted to make sure the customer was happy before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    havent used it yet, but it sounds like a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for a 3,000 USD laptop, so im hoping its good, the terms sound great, so lets wait and see and ill update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for protection. Already used it once. Always recommend getting coverage on new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one year accidental geek squad protection was one of my best choices that I have made. This service is a must have for any tech geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased Geek squad warranties with my computer products. They cover everything. It’s not cheap, but pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value this warranty offers the purchase of my new computer is wonderful. it covers the use of computer encountering a spill on my keyboard or a fall. repair or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COOL COMPANY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD THEY ALWAYS KNOW HOW TO FIX MY DEVICES. THANK GOD FOR THE PROTECTION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for any accident or non accident. I like that I can go to any bestbuy for service regardless where I purchased my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have not had any issues with Geek Squad. I appreciate the caring and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with the setup of my new computer. Not being computer savvy, they made the process easy so even I could understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this feature from BB since I have a lot of electronics and they service them all. Phones, laptops, DVD players etc.

    I would recommend this to a friend