Customer Ratings & Reviews

best I have bought I love it so much and is very strong and resistant I use it every day and I absolutely love it

Great value, covers almost possibly anything that could go wrong with device.

The Geek Squad has been very helpful. They offer good insight into any issues or potential issues we may have.

I haven't had to use it yet, but it gives me peace of mind knowing it's available.

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Purchases I’m hoping that it does. It’s job in the case something happens to my laptop.

I always buy the protection plans for my own peace of mind

I have never had to use this but historically the items usually go bad after the contract expires. Sometimes waste of $$$$$.

The team is helpful and responsive. THis is a must add-on if purchasing electronics!

The 3yr. Geek squad protection plan keeps your laptop safe and protected. It is good to have peace of mind knowing that you have extra coverage.

I would highly recommend the protection just in case your products are not working properly.

Pays to have a good protection plan. I hope i will never have to use it.

If you buy a new laptop, you definitely need some kind of coverage, at least for 1 year.

I feel more comfortable Knowing that I have this protection whenever I need it

Nothing beats having peace of mind with your property. Accidents happen and they jump right in and help. Great price too!

Got the 3 year coverage and feel that is worth a laptop of this nature.

Products are more complicated than ever. Not much is repaired. Replacement more likely. Get protected.

great service. anything happens you can get your product fixed or replaced. Love this option

Absolutely love the protection plan!!! No problems when I need help.

The agents were able to walk me through step by step over the phone without having to make a trip to store. Patient and kind