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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 11,907 reviews
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service no hasel no problem at no time!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for sure. Always nice to have when available for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome. Instead of having to send your equipment in, they can fix most things in house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything very well! Have heard wonders of geek squad and now I’m believing it! ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I got it, I did not realize it covered spills, drops ect. Ignore my last review,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech suggested software for my new Chromebook. As I ordered online it wasn't clear what I needed in terms of additional programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love geek squad at best buy. If they can't fix the problem you can get a new one for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canceled and went with total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to cancel and use geek squad total tech It covers every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides great insurance coverage on electronics, never an issue getting things fixed or replaced as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theodore egerton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am please with everything I got and it's working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't go without the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't need it but great to have and have used before with other products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for this plan. Best Buy has reassured me that I will always be protected due to purchasing this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I had more time for this replacement on my laptop but it's great investing and your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet, but I felt it important to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually Can't Fix it, But replacement is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something breaks, they likely won't be able to fix it, but they'll refund you your purchase price. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to review this because I’ve never had to use it but the peace of mind is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this product to manage a small at home business and to complete school assignments with our daughter! It’s perfect for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m normally would not let geeks into my house. I make exceptions for the geek squad because they are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect my purchases..Bestbuy has the best protection program as we as replacement.

    I would recommend this to a friend